{"version":"1","chapters":[{"title":"What are Mediation Skills?","startTime":0,"endTime":174},{"title":" The Key Characteristics of Mediation","startTime":174,"endTime":332},{"title":"The 6-Step Mediation Process","startTime":332,"endTime":941},{"title":"The Essential Skills of a Mediator","startTime":941,"endTime":1291}]}