{"version":"1","chapters":[{"title":"What is Negotiation?","startTime":0,"endTime":170},{"title":"The 6-Step Negotiation Process","startTime":170,"endTime":870},{"title":"What to Do When a Negotiation Fails","startTime":870,"endTime":1010},{"title":"The 3 Keys to Informal Negotiation","startTime":1010,"endTime":1372}]}