{"version":"1","chapters":[{"title":"Introduction: The Importance of Feedback","startTime":0,"endTime":258},{"title":"Rule #1: Focus on Behavior, Not Personality","startTime":258,"endTime":290},{"title":"Rule #2: Describe the Effect on YOU","startTime":290,"endTime":397},{"title":"Rule #3: Be as Specific as Possible","startTime":397,"endTime":443},{"title":"Rule #4 & #5: Be Timely and Pick Your Moments","startTime":443,"endTime":530},{"title":"A Real-World Example of Casual Feedback","startTime":530,"endTime":631},{"title":"How to Receive Feedback Effectively","startTime":631,"endTime":771},{"title":"The Importance of Emotional Intelligence in Feedback","startTime":771,"endTime":802},{"title":"Always Thank the Person Giving Feedback","startTime":802,"endTime":875}]}