{"version":"1","chapters":[{"title":"Introduction: Barriers to Effective Communication","startTime":0,"endTime":188},{"title":"Common Barriers: Jargon, Emotions, and Distractions","startTime":188,"endTime":330},{"title":"Deeper Barriers: Physical, Language, and Cultural Differences","startTime":330,"endTime":496},{"title":"Categorizing the Barriers","startTime":496,"endTime":930}]}