{"version":"1","chapters":[{"title":"Assertiveness in Three Difficult Situations","startTime":0,"endTime":103},{"title":"How to Deal with Demands","startTime":103,"endTime":316},{"title":"How to Deal with Criticism (Receiving and Giving)","startTime":316,"endTime":514},{"title":"How to Give and Receive Compliments Gracefully","startTime":514,"endTime":742}]}