{"version":"1","chapters":[{"title":"What is Interpersonal Communication?","startTime":0,"endTime":185},{"title":"The Elements: The Communicators & The Message","startTime":185,"endTime":315},{"title":"The Elements: Noise, Feedback, Context & Channel","startTime":315,"endTime":701},{"title":"10 Tips for More Effective Communication","startTime":701,"endTime":771},{"title":"Tip #1 & #2: Body Language & Not Interrupting","startTime":771,"endTime":831},{"title":"Tip #3 & #4: Think Before You Speak & Listen Well","startTime":831,"endTime":911},{"title":"Tip #5 & #6: Don't Be Defensive & Don't Deviate","startTime":911,"endTime":968},{"title":"Tip #7 & #8: Be Confident & Open to Feedback","startTime":968,"endTime":1011},{"title":"Tip #9 & #10: Use the Right Method & Shake Hands Firmly","startTime":1011,"endTime":1109}]}